Responsible Gaming
Gaming Should Be Entertainment
At Surf Coast Web Services, we believe that online gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it's time to seek help.
Play only with money you can afford to lose, set strict limits, and remember that the odds always favour the house in the long term.
Age Verification
In Australia, you must be 18 years of age or older to participate in gambling activities. It is illegal for minors to gamble online or in physical venues.
By using this website, you confirm that you are of legal gambling age in your jurisdiction and accept full responsibility for your gaming activities.
Warning Signs of Problem Gambling
If you recognise any of the following signs, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Gambling with increasing amounts of money to achieve the same level of excitement
- Hiding your gambling habits or lying about the time and money spent
- Neglecting family, work, or personal responsibilities due to gambling
- Using gambling to escape stress, anxiety, depression, or other problems
- Experiencing difficulty reducing or stopping gambling
- Borrowing money or going into debt to fund gambling
- Feeling irritable or anxious when trying to reduce gambling
- Relationships suffering due to your gambling behaviour
- Considering suicide or self-harm due to gambling debts
If you have identified with any of these signs, please reach out for support immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online gaming platforms offer the following tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Restrict the maximum amount you can lose in a given timeframe
- Reality Checks: Receive periodic notifications reminding you how long you've been playing and how much you've spent
- Time Limits: Set automatic session timeouts to help manage your playing time
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
- Account Restrictions: Disable certain gaming features or reduce your account access
Use these tools proactively to maintain control of your gaming habits. They are designed to protect you.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, professional help is available. Reach out to one of these trusted organisations:
Australia
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Gambling Help Online
Phone: 1800 858 858
Website: www.gamblinghelponline.org.au
24/7 free and confidential support via counselling, phone, and online chat
International Resources
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GamCare (United Kingdom)
Website: www.gamcare.org.uk
Free support and information about problem gambling -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling -
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org
Evidence-based resources and support -
National Council on Problem Gambling (USA)
Phone: 1-800-522-4700
Website: www.ncpgambling.org
Confidential helpline and referral services
If You Need Help, Reach Out Today
Problem gambling is a serious issue that affects individuals and families. There is no shame in seeking help — professional support is available and effective.
If you are struggling with problem gambling, please contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au immediately.
Remember: You are not alone, and recovery is possible.
This Responsible Gaming information is provided for educational purposes. Surf Coast Web Services is committed to promoting safe and responsible gaming practices. For current information about licensed operators and gaming regulations in Australia, visit the Liquor & Gaming NSW or your state's relevant regulator.